Kay Jewelers

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1401 Greenbrier Pkwy Ste 1184
Chesapeake, VA 23320
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story...

Reviews

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4.514 reviews
Jacqueline B.
6/27/2025

I love coming here for my 6 month cleanings and my repairs recently were a breeze. I always am greeted and treated nicely!

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Amar L.
11/13/2024

Picking up my necklace was fine. That wasn't the problem. I don't know the woman's name but she was white with long brown hair. Look like she just got out of bed. For a store like Zales, you'd...

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Jayden M.
11/29/2016

I dropped off 2 yellow gold diamond rings to have the heads replaced. When I picked up my rings I had yellow gold bands with white gold heads. Manager stated it made the diamonds look better.

Shelly B.
12/21/2018

Terrible customer service I walked in to look for my wedding ring, no one greeted me and I waited but out of four people staffed only one was with a customer. One woman had a chair pulled out and...

Lillian R.
12/2/2018

Horrible customer service. Elderly lady that was walking around pawned me off on to another lady. I told her I had jewelry that needed inspected that I would need a tray or something to put them...

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