J.Jill

I have only good things to say about my J Jill store in Fairfax, VA (Fair Oaks Mall). The staff is consistently helpful and caring and very concerned that I am satisfied. I love shopping at my J...

I was not greeted or offered help. Otherwise I like the store. I noticed the clearance or sale racks are not as full as a couple years ago- much smaller selection here.

I went to the J. Jill at Fair Oaks this afternoon. I saw a sweater on-line over the weekend, it was sold out in my size. Olivia checked the stock room, they didn't have it in my size. She...

UPDATE: After nearly a month "in transit" - WTG, Fedex! - J. Jill deemed this item lost and issued me a refund. In future, I will never again shop at their Fair Oaks store, but will consider...

I was in this store this past weekend. I went into the store and wanted to try on a sweater I saw in the catalog I had at home. I didn't get the ladies name of the lady who came up to me. I wish I...