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Genesys, located in Menlo Park, CA, is a leader in orchestration of AI-powered customer experiences, offering a comprehensive suite of solutions including Genesys Cloud CX and Genesys Cloud EX. Their platforms enable organizations across various industries to personalize and optimize customer engagement while enhancing employee efficiency through intelligent automation and advanced analytics.
With a strong focus on security, global availability, and continuous innovation, Genesys connects data silos to streamline customer journey management and workforce engagement. The company partners with world-class allies to help businesses achieve their unique goals and redefine standards in customer experience.
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