Christy K.
12/12/2022
My 2002 Volkswagen Jetta was delivered to Import Autohaus from my usual car repair shop (who was so honest in that they'd tried to find out what was wrong, but couldn't figure my old girl out )....
Import Autohaus
Closed
(13)
6316 W Broad St
Richmond, VA 23230
Import Autohaus is a reputable automotive repair company in Richmond, VA, known for its exceptional customer service and high-quality workmanship. With multiple service locations in Innsbrook, West Broad - Horsepen, and Brandermill - Woodlake, their experienced staff, including service managers Mike Firestone and David McCoy, are dedicated to providing top-notch repairs and maintenance for a wide range of vehicles, including Land Rovers. Customers appreciate Import Autohaus for their willingness to work on challenging car issues and their commitment to delivering excellent service.
Import Autohaus takes pride in being one of the best automotive repair shops in the area, as acknowledged by satisfied customers like Katherine C. Their team, led by knowledgeable professionals like Andy, is willing to take on complex repairs and go the extra mile to ensure customer satisfaction. With a focus on customer service and a reputation for quality work, Import Autohaus is a trusted choice for automotive repairs in Richmond, VA.
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Reviews
3.513 reviews
Lisa G.
11/22/2023
Stopped in here on the recommendation of another company that couldn't perform the work I needed done. They gave me an estimate of $350 saying the part was inexpensive but the labor was "a bitch."...
A G.
6/19/2024
Terrific service on my third BMW! Up front and honest! Have been coming to them for years! Mike service manager and Chris the BMW expert! Work finished when promised and always at a great price!
M W.
8/7/2023
As a consumer, it's my responsibility to ask questions. If that is considered negative I'm not going to ever be a customer. That makes for a very uncomfortable experience.
Tracie H.
7/3/2024
This is my 2nd time taking my 2014 Audi A4 to Import Autohaus on W Broad Street and I love everything about them. the first time I was there several months ago my car started having issues on...
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