Henrico Federal Credit Union

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9401 W Broad St
Henrico, VA 23294
As the Richmond-area's first community-chartered credit union, HCFU can serve those who live, work, worship or attend school in Henrico and the greater Richmond area. Henrico Federal Credit Union is a full-service financial institution. The West Broad location is right across from Sam's Club and Kroger.

Reviews

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2.513 reviews
Tom J.
8/29/2025

I need to speak to the MANAGER! Michelle Gallaher (our nearest location is West Broad st) went above and beyond for us in applying for an auto loan application that was in a tight time crunch on a...

Ben H.
10/9/2025

Had HFCU shoved down my throat by a car dealership. I relented and accepted the loan and wish I hadn't. Communication is horrible, they've emailed me only once and never sent a bill for the...

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Dee D.
6/6/2025

My balance increased and when I called for an explanation why I was hung up on by Aaron/Erin. Upon calling back, no one would answer. Would not recommend. Not friendly or willing to explain the...

M C.
2/24/2024

The staff are awesome! Friendly they go above and beyond! They care and that is something you don't find much of today! Not to mention they have some of the best auto rates in town. I highly...

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Jen H.
2/5/2021

Yes I bank at Henrico Federal Credit Union! Am I always happy? Hell No! Have I ever been? Hell Yes! I worked at a financial institution (not in finance) and customer service is extremely...

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