Global Response Center

MicroAutomation is a leading provider of contact center optimization and emergency communications solutions, offering strategic automated technologies to enhance customer service and reduce operational costs. With their expertise in Next Generation 911, they assist in smoothly transitioning Emergency Communications Centers and provide training and support for maximum system utilization. They specialize in self-service solutions, guiding customers through transactions effortlessly with personalized self-service across all customer service channels. MicroAutomation also stays at the forefront of technology advancements in 911 communication, ensuring a seamless transition to Next Generation 911. Their commitment to proactive customer engagement and automation technology transforms the customer experience, making them a trusted partner for businesses in various industries.Generated from the website

For over 20 years, Retrieval Systems Corporation has been providing software engineering services to the publishing, document management and other information-based industries. The firm offers a full line of professional services that includes content management and systems engineering problems in the information industry. It also caters with Tractare, a content management system. The firm serves as one of the industry leaders in XML Topic Maps. It specializes in offering content conversion through different source formats of data, including Folio, Word, Word Perfect, PDF and IBM mainframe encoding.

Sycom Technologies, located in Vienna, VA, specializes in a comprehensive suite of cloud and cybersecurity solutions designed to enhance operational efficiency and safeguard business assets. With services ranging from cloud migration and managed services to disaster recovery and cybersecurity consulting, the company empowers organizations to achieve optimal transformation and resilience. Additionally, Sycom Technologies offers innovative data modernization and digital product development services, including Generative AI applications and Web 3.0 development. Their expertise extends to managed cloud services, unified communications, and customized support, ensuring clients benefit from advanced technology solutions tailored to their unique needs. Generated from the website