Genworth Financial

Closed
yelp logo

(12)

Photos

6620 W Broad St
Richmond, VA 23230

From the website:

Genworth is dedicated to helping you secure your financial life through long term care insurance, life insurance, annuity retirement solutions and more.

Reviews

yelp logo
2.012 reviews
Photo of Marci N.
Marci N.
3/27/2022

So my mother in law had long term healthcare with genworth. When she became sick it was up to me to get her benefits to pay out, because she was having some memory issues. Even though she had paid...

Carol G.
8/29/2025

Customer service reps are offshore and uninformed and unhelpful and can't understand the issue without repeatedly explaining the situation. In the end, offshore help is completely useless. Asked...

Kim B.
2/10/2025

I don't recommend doing business with Genworth Financial. Be very cautious..they will find a way to cancel your policy after you have paid on it for 30+years !! Customer service is terrible and...

Chris S.
6/26/2025

Avoid. 9 weeks attempting to claim death benefit. 12 phone calls( ladies in Philippines very nice) 5 letters. No dice. Not trustworthy imo

Andy W.
11/3/2021

I haven't written a review in a while, but dealing with these people is the worst. A sampling 1) I called one of their customer service reps and they said they would be back with me...

Own this business?
See a problem?

You might also like

United StatesVirginiaRichmondGenworth Financial

Partial Data by Infogroup (c) 2025. All rights reserved.

Partial Data by Foursquare.