So my mother in law had long term healthcare with genworth. When she became sick it was up to me to get her benefits to pay out, because she was having some memory issues. Even though she had paid...
Genworth Financial
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From the website:
Genworth is dedicated to helping you secure your financial life through long term care insurance, life insurance, annuity retirement solutions and more.
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Reviews
Customer service reps are offshore and uninformed and unhelpful and can't understand the issue without repeatedly explaining the situation. In the end, offshore help is completely useless. Asked...
I don't recommend doing business with Genworth Financial. Be very cautious..they will find a way to cancel your policy after you have paid on it for 30+years !! Customer service is terrible and...
Avoid. 9 weeks attempting to claim death benefit. 12 phone calls( ladies in Philippines very nice) 5 letters. No dice. Not trustworthy imo
I haven't written a review in a while, but dealing with these people is the worst. A sampling 1) I called one of their customer service reps and they said they would be back with me...
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