Genworth Financial

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(12)

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700 Main St
Lynchburg, VA 24504

Specialties

For over 145 years, we have been focused on helping our customers navigate caregiving options, protect and grow their retirement income, and prepare for the financial challenges that come as we age. We're here to be a trusted ally for everybody who needs care as they age and anybody who loves them.

Reviews

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1.512 reviews
Robert G.
1/31/2021

I have used this insurance only once; however, I am very pleased. The nurse coordinator was helpful. I was able to hire for extra help whomever I wanted at a good wage. They paid bills promptly....

Tara R.
4/22/2025

Genworth Life Insurance has the worst customer service I have ever dealt with. If I could leave zero stars I would leave 50! Their representatives are rude, dismissive, and show absolutely no...

Chase A.
9/27/2024

The most useless team of customer service representatives I have ever come across in this industry. I just needed to know what the name of the custodian was on my annuity contract... pretty simple...

Eric S.
6/19/2024

I'm having severe difficulty with Genworth's costumer service. This company has the worst service EVER. They will not return calls which makes me suspicious about whether or not they are being...

Rhon W.
6/1/2024

Customer service : can't understand rep. And heard chicken's crowing in background. Totally ridiculous

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