Genworth Financial

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700 Main St
Lynchburg, VA 24504
Genworth Life & Annuity Insurance is a Genworth Financial company that is committed to providing competitive insurance and annuities designed to help its customers build, protect and transfer wealth. The company is licensed in every state - in New York, through its subsidiary, American Mayflower Life Insurance Company of New York - and Bermuda. It maintains an A+ rating from A.M. Best, the second-highest of its 16 ratings. Genworth provides mortgage insurance in the United States, as well as more than 10 other countries, which helps its customers secure low down-payment loans to won their homes. The parent is also a provider of life insurance products, long-term care insurance, payment protection insurance and employee health, dental and disability coverage.

Reviews

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1.512 reviews
Robert G.
1/31/2021

I have used this insurance only once; however, I am very pleased. The nurse coordinator was helpful. I was able to hire for extra help whomever I wanted at a good wage. They paid bills promptly....

Tara R.
4/22/2025

Genworth Life Insurance has the worst customer service I have ever dealt with. If I could leave zero stars I would leave 50! Their representatives are rude, dismissive, and show absolutely no...

Chase A.
9/27/2024

The most useless team of customer service representatives I have ever come across in this industry. I just needed to know what the name of the custodian was on my annuity contract... pretty simple...

Eric S.
6/19/2024

I'm having severe difficulty with Genworth's costumer service. This company has the worst service EVER. They will not return calls which makes me suspicious about whether or not they are being...

Rhon W.
6/1/2024

Customer service : can't understand rep. And heard chicken's crowing in background. Totally ridiculous

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