Genesys Telecommunications

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11921 Freedom Dr Ste 550
Reston, VA 20190
+1 (703) 904-4327
http://genesys.com

Genesys Telecommunications, based in Reston, VA, is a leader in providing comprehensive contact center solutions that enhance customer and employee experiences through the integration of AI and automation. Their products, including Genesys Cloud CX and Genesys Cloud EX, are designed to deliver personalized interactions at scale across various industries, such as banking, healthcare, retail, and government.

Committed to continuous innovation, Genesys offers an open platform that allows businesses to extend their capabilities with pre-integrated applications through the AppFoundry Marketplace. Their technology not only optimizes contact center operations but also fosters employee engagement and retention, helping organizations achieve their specific goals and redefine customer experience standards.

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