First Citizens Bank

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950 N Glebe Rd Ste 100

Arlington, VA 22203

+1 (703) 650-1680

https://locations.firstcitizens.com

First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.

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Reviews

2.010 reviews

evan m.

4/4/2017

I changed my review from 5 stars to 2. Honestly, even Wells Fargo has fewer fees. These guys push their human contact, fine, but every single thing you do costs you a heavy fee. And then you find...

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Nghia T.

1/4/2025

This is a garbage bank, never been charged an "admin fee" for doing an ach transfer with any other banks before. If you want to be nickel and dimed, this is the bank for you.

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Brian N.

1/8/2025

this bank is pathetic at best, if you have to call for a simple question you will be on hold for over an hour. I have a loan with them that needs to be transferred, they sent me an application to...

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S F.

1/24/2025

Worst customer service ever. I pay mortgage online and although it provides a pop-up confirmation, payment does not show up in pending transactions after 24 hours. I call customer service who...

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Jordyn M.

9/23/2024

There are not that many First Citizens Banks in the area. So I go all the way the Arlington to cash a check all to find out that they don't so cash transactions. The bank doesn't do cash...

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Citizens Bank & Trust

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don't keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.