Fairfax County Water Authority

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8570 Executive Park Ave

Fairfax, VA 22031

+1 (703) 698-5800

http://www.fcwa.org

Fairfax County Water Authority in Fairfax, VA provides water services to nearly 2 million residents, offering exceptional quality water at a reasonable price. With a focus on water quality, source water protection, and community education, they are dedicated to serving the local population.

Committed to transparency and customer service, Fairfax County Water Authority emphasizes water conservation, leak detection, and active construction projects to ensure a reliable water supply for the region. Their mission is to supply potable water as an essential human activity, embodying a vocation of distinction in the water utility industry.

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Reviews

2.520 reviews

John F.

7/23/2018

Paying another bill in person doesn't cost you any extra three dallors online. You might have to deal with all the other stuff though. Today; however, was a different experience all together. I...

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Ryan K.

4/23/2025

Customer service is very unkind. It is quite stressful to call them and talk about the bills.

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Luisa M.

4/8/2024

I was just assisted for the second time by an employee named "Q", he was professional, knew how to help me and polite. Employees like him make a great difference for a business and for a client's...

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Zach K.

6/16/2023

Updated their website and now charge a $4.50 convenience fee, unless you are willing to save your bank account with them. I won't save my checking information with them, so they'll have to...

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Guy G.

1/10/2024

I just saw a review that I'm also on here to complain about. $4.50 convenience fee for paying online. Going old school checking for these thieves. Let them pay for printing on paper and mailing.

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