Horatio C.
1/20/2011
Great customer service(phone) for E-Z Pass Smart Tag (I think the CSR was Misti(sp)). I'm an infrequent user of my smart tag and I forgot that calling in for assistance is NOT a PIA. The website...
E-ZPass Customer Service Center
(9)
Photos
Clifton Forge, VA 24422
E-ZPass is a convenient toll collection system that allows motorists to drive without stopping at toll booths by using a transponder attached to their vehicle's windshield. With a positive account balance, users can seamlessly access various toll roads while managing their accounts easily through replenishment options and updates.
The service is expanding its reach, with recent acceptances in states like Florida and Minnesota, ensuring that travelers can utilize E-ZPass across a growing network of toll locations. E-ZPass also offers various features such as email and text notifications, as well as options for donations to local initiatives during account payments.
Generated from the website
Reviews
1.59 reviews
Samita J.
5/2/2025
Beyond impossible getting any assistance and this time, I let them know this. I guess it took a nasty email to get a response. I was told "they have tried to help" etc etc etc. I have all emails,...
Sophia A.
6/19/2024
I have disputed several charges to my account in the past. Whenever I dispute a charge it is because I cannot understand why I was charged a particular amount. Most recently it was because the...
Rick C.
9/5/2023
Received a notice that I was in 'violation' on the Toll road. Called the office and they stated because I had a motorcycle, I ishouldn't have been required to have a transponder since the vehicle...
Dennis O.
10/28/2021
For the last month I have been receiving automated phone calls concerning my E-Z Pass VA account. The calls state tolls can't be charged to my account and I need to contact them. It also says to...
See a problem?
