DTLR

I contacted the DTLR in Springfield and spoke to Marvin V. the store manager. I dont know how to put in words the level and quality of customer service that I received from this young man. He was...

Customer service is piss poor to say the least, employees don't care at all about trying to help out a customer even if it's a simple question. They would rather and will strike up a conversation...

Great shoes at a great price they have products I don't see anywhere else I don't know why people be trashing on this store.

DO NOT BUY ANYTHING FROM DTLR!! They do not give you CASH refunds even if you have a receipt and return item same day. They will give you a gift card!!! I purchased my daughter a pair of shoes...

If I could give this store a negative score I would. I'm not sure what the hiring process is for this company but it needs to be reevaluated. EVERY TIME that I come to this location the customer...