My uber-enthusiastic Maltese mix Rosie has been a delighted Dogtopian for several months. I researched my local doggie daycare options & was most impressed that Dogtopia pre-screens canine...
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Pick up and drop off a huge problem. Make sure you document dates and times and keep a journal - the GM is going to ask you for one- instead of fixing the pervasive problem.
Extremely poor communication when we first brought our puppy there. Failed to inform us when we booked weekend boarding about their vaccination and veterinary requirements/policies, only to refuse...
We were initially very excited to find a daycare/boarding where our dog was able to play with other dogs for a decent price in Alexandria. We boarded him over a long weekend, and once he came...
Disappointing customer service! We own that we completely put the date wrong in the calender and missed a grooming appointment. We were fine being charged for it. Our plan was to double tip...
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