Department of Public Utilities

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Website

900 E Broad St

Richmond, VA 23219

+1 (804) 646-7000

http://www.richmondgov.com

The Department of Public Utilities in Richmond, VA is a government agency responsible for managing and regulating public utility services within the city. They oversee the provision of essential services such as water, wastewater, and natural gas to ensure the community's needs are met.

With a focus on maintaining infrastructure and promoting efficiency, the Department of Public Utilities plays a crucial role in ensuring the reliable delivery of essential services to residents and businesses in Richmond. Their efforts contribute to the overall well-being and quality of life for the city's inhabitants.

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Also at this address

City of Richmond

Public Works

Human Services

Richmond Public Works Department

Reviews

1.522 reviews

Ganapathy K.

9/9/2025

You can say I happen to be the luckiest, I was. I had a long line of issues with my account and a lot of confusion between the previous resident, the owner and the current. Ms. Alexis was able...

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Roger M.

8/8/2025

In my Opinion ! Why is my bill bi- monthly so high now ? It used to be $ 28.50 to $ 33.50 now it is over a $ 100.00. I saw the Chesterfield County Utilities Vehicle putting special placards on...

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Brian B.

4/12/2025

Called to end service at an apartment and a home and start service at a new rental June 2024 and they only transferred service and never stopped apartment or home. Few months after initial call I...

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Rhonda R.

6/27/2024

Zero stars!!!! currently on hold for the second time today! Called at 1145am and held for 35 minutes. No one picked up and the phone disconnected. Called right back and currently still on hold...

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Randy E.

1/3/2025

I've been hearing people complain about the Richmond City Services for years, but they have been great with my recent issue. I reported a water problem on December 31st, and they still had two...

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