Cynthia A.
8/23/2023
This credit union has not been the same since Ron and Gloria retired. They used to be the best, now they don't bother calling back to explain anything it's just the worst.
Connects Federal Credit Union
Closed
(9)
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7700 Shrader Rd
Henrico, VA 23228
Connects started in 1950, when the employees of C&P Telephone Company chartered C&P Telephone Employees Federal Credit Union. For more than half a century, the credit union has served the financial needs of the employees and their families.
Also at this address
Reviews
2.09 reviews
Sarah L.
10/12/2023
COMICALLY bad customer service. INCREDIBLY hard to even get someone on the phone, ALL I needed to do was report and cancel my lost card, that's it! I waited 45 minutes on hold yesterday before...
Patricia B.
11/12/2021
Horrible....don't call for assistance or help in understanding anything about the process or your accounts...you will get to your head chewed off! And lied too while they try to prove they are...
Bronwyn C.
4/19/2019
The most Wonderful staff a bank customer could ask for! Both knowledgeable and friendly, I feel more like part of a family than part of a bank. The managers always make time to answer my questions...
Latoya P.
8/2/2017
I set my account to No overdrafts!!! My account was inactive for a while and out of nowhere I had a fraudulent charge on my account no one notified me that the account had overdrafted until 33...
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