Cloud Managed Service Group Inc
Cloud Managed Service Group Inc, based in Richmond, VA, offers innovative managed services designed to enhance user support and streamline operations. With a robust autoresolve capability that addresses 75% of issues, the company significantly reduces support costs and improves user satisfaction.
Their AI-driven solutions serve a diverse clientele, ranging from startups to Fortune 500 companies, demonstrating a strong impact on IT support and user experience. Notable achievements include a 55% reduction in support costs and an 88% decrease in mean time to resolution (MTTR), showcasing the effectiveness of their services.
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