Shelby S.
6/20/2025
The drive thru has taken soooo long on multiple occasions. I'm sitting there for 15 mins or more sometimes.
Chick-fil-A
$
Open
(99)
Photos
9100 W Broad St
Henrico, VA 23294
Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. And for a limited time, try our Pretzel Cheddar Club and Cherry Berry beverages. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Reviews
2.599 reviews
NeShawn L.
6/20/2024
Would give zero stars if I could. This is definitely top 5 WORST Chick-fil-As in Richmond (for a number of reasons, but tonight was the last straw for me). The ONLYYY reason I've ever visited this...
Stacy S.
4/13/2024
We have been to several Chic-fil-A and this one by far was our worst experience ever!!!!!! The checker took our order repeated it back and when we got to the window it was wrong. We explained to...
Hannah P.
8/11/2023
We have usually had a good experience at this Chick-fil-A location in the west end of Richmond. They do their best to keep the lines moving whether you go inside or through the drive-thru. I do...
Gordon F.
11/18/2024
It seems that the chicken breast are getting thinner and the last two time were not cooked enough. Is this a change?
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