GOOD & BAD: GOOD - This branch of Chartway is run very well and seems to have a great flow of quality control for members seeking help; BAD - HOWEVER, Chartway's toll free customer service line...
Chartway Credit Union
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(4)
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7865 Tidewater Dr
Norfolk, VA 23505
The Chartway family of members and employees invests in the good of our community. Through our shared values and goals of living affordably and being financially optimistic, together we prosper — through service relationships and providing sound financial opportunities.
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Reviews
John R.
5/9/2019
Ann F.
4/19/2022
I went there on 2 separate occasions to stop automatic deductions. Both times the staff member did a stop payment!!! I was too stunned to react. I have another problem w/ a re-routing of my 2020...
Sarah S.
9/12/2019
The building is nice and once you actually get to sit with a representative, they are nice as well. My issue with this institution is that I opened an account online on the 30th. I used my debit...
Mary C.
10/12/2019
Walking into a branch is ok but when you explain how you called customer service waiting on hold 30 minutes the rep confirmed all my info I explain why I was calling and she said I will be right...
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