Charles Schwab

Had a Schwab retirement account for many many years and only recently had to visit a branch in person. Worked with Sean Shaughnessy (VP, financial consultant) from this branch for the last 4...

Charles Scwab is no longer run by professionals and stockbrokers. It's run my computer geeks like the ones at Best Buy - a self-service operation staffed by nerds who sit behind desks and play...

I came from TDAmeritrade and at the urging of a friend I made an appt with a Darnelll Stewart at Schwab Tysons. I found him totally unhelpful and disapproving of my portfolio without any serious...

Called the 1-800-435-4000 and have been on hold for 53.15 minutes and still waiting for someone to pickup. Also system has been down at key trading times. They compensated me $250, which was not...

My family encountered a significant failing in Schwab's customer service while working on my mother's final tax return. After she passed away, our trust account was closed. Now Schwab refuses to...