Capital One Bank

If you just need a teller the experience is fast and easy. If you need to sit down with an associate the wait time is ridiculous. There's a lady in the office sucking on a lollipop while only two...

I went in today to make a large cash deposit. I was called to the teller. I smiled at the clerk and asked he was doing. He proceeded to just take a sip of his drink. I then asked to make a deposit...

I have never been a fan of Capital One bank but this is the bank my job uses. So we needed change in the store and I went there and the bank teller told me that the entire bank was out of ones!!!...

Worst bank ever. Employees chat with each other while clients wait. When questioned they just say you need to wait. Horrible client service. I'm closing my account and leaving

I agree with Lou, the employees here chat with each other which can be frustrating especially when they are short in staff, the lines are long, and the lobby is full of people waiting to be...