Burke & Herbert Bank

I am genuinely and pleasantly surprised by Burke and Herbert's excellent customer service. Everyone from bank tellers to managers and folks who work the phones are sincerely helpful. I cannot...

I've been a customer of this bank for 8 years and I have finally had to stop giving them a chance. They opened my account incorrectly in the first place and refused to rectify the situation when...

I spoke with a very helpful woman named Julia over the phone about correcting the name-spelling-issue. She changed my name for me so it was spelled correctly and ordered me a new debit card. And...

They are not up to date. I had to use an attorney to ensure that money transfers were done properly.

I've heard good things about this bank, and they're certainly polite. But when it comes to substantive help, they're not very useful. I approached Burke & Herbert looking for a mortgage loan....