Michelle W.
11/22/2023
Customer service at check in was horrible. She was rude and obviously didn't want to be there. I was the only one in line. I went through Costco and she would not honor the price change as the...
Budget
Closed
(30)
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1 Richard E Byrd Terminal Dr
Richmond, VA 23250
Budget Car Rental in Richmond, VA offers a variety of car rental options with a focus on competitive rates and promotions for customers. Their services include a membership program that guarantees the best rates and exclusive benefits such as free upgrades and additional rental days.
In addition to their general offerings, Budget provides a customer-friendly experience, allowing users to manage their reservations online and easily access support when needed. The company emphasizes secure transactions and customer satisfaction with a range of rental cars to suit different needs and preferences.
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Reviews
1.030 reviews
Chanele R.
9/7/2025
This place is terrible. I rented a compact car months in advance, and when I arrived there were TONS of cars in their lot, but they insisted that the only car they could give me was a full-size...
Amy P.
5/2/2025
On May 2,2025 the lady working the front desk in the morning was very rude and difficult. She needs to be retrained on customer service.
Veronica G.
5/17/2024
My car reservation was set up for an 8:30am pick up. It's after 11:30am and our car is not ready. The staff has not been empathetic whatsoever. I know it's not the staff's fault but they do...
Chance G.
5/24/2024
When we arrived at the Richmond Airport we waited in line for 30 minutes and finally were given keys for a vehicle. Once I opened the trunk there was a strong smell of marijuana. My wife said it...
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