BetterMed Urgent Care

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12214 W Broad St
Henrico, VA 23233
Open 7 days a week, our urgent care clinic in the West Broad Marketplace is staffed with specialists ready to treat adults and kids for minor illnesses and injuries. We also offer services such as immunizations, phyiscals, stitches, lab testing and occupational medicine. Our inviting lobby provides access to free Wi-Fi, beverages and a designated kids' area. Simply walk in, use our web check-in option or set up a virtual visit to get fast, expert care.

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Reviews

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2.511 reviews
Truck D.
7/28/2025

Excellent professional and very knowledgeable about visit. A very nice lady helped during my visit not sure of her first name, I'm sure her last name was Bentley. I would definitely recommend...

Holly C.
4/18/2025

John at the front desk is the BEST they've had yet, don't let him go anywhere! We come all the time, unfortunately but we could not be happier with the level of care & how fast we're in & out!

Sara S.
5/15/2024

I would give no stars if possible. Worst place ever! I went with a sinus infection and got a broad spectrum antibiotic. Took it 4 days and only got worse so I called back and said I need a new med...

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Tara H.
9/15/2020

I came here only because I was told how great this place was. I went to the website and scheduled an appointment online. I followed the steps in the follow up email to confirm my appointment along...

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Rita C.
8/26/2023

Horrible service. Inexperienced staff. Never a medical professional always just an inexperienced employee and or staff

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