Ben Crooks Senior Mortgage Loan Officer: TowneBank Mortgage

I am a graduate of James Madison University where I majored in business and music. Since 2003, I have approached mortgage lending in a conscientious, financially prudent and enthusiastic manner. While embracing our industry’s trend towards electronic implementation and technology, I prefer a more personal and hands-on approach and remain personally involved and accountable throughout the loan’s process to both customers and realtors. I especially enjoy attending my customer’s loan closings and sharing in this momentous occasion.

Tiffani Norris is a seasoned Mortgage Loan Officer based in Central Virginia, with extensive experience and a strong commitment to serving her clients. With 24 years in the Richmond real estate market, including 9 years in the mortgage industry, Tiffani brings a comprehensive understanding of the entire real estate transaction. What truly sets Tiffani apart is her unique perspective, developed through working across multiple areas of the real estate process. She approaches each loan with a holistic view, anticipating potential challenges and proactively guiding clients through every step.

I’m truly grateful for the opportunity to help members of our community achieve home ownership. I have originated mortgage loans for over 20 years and take great pride in providing a personal and informative mortgage experience. I have ranked among the VHDA Top Producing Loan Officers each year since 2010. Each relationship begins by listening to your personal needs and goals. From there, my seasoned team and I work tirelessly to ensure you experience the most pleasant mortgage process possible.