Advance Auto Parts-Advertising Dept

Every store I visit is welcoming and has what I always need. They have consistent corp message. Only negative is sometimes their vendor products that offer mail in rebates never send you the...

theyre always working on the website when Im trying to buy something online. So I guess they want me to shop at autozone then. do that website work after 3am.

As another user mentioned below, this review isn't based on the store, it's based on their customer service department. They made an error that was clearly their issue and even the store agreed...

The level of incompetence within the Advance Auto Parts organization is unfathomable. First, they don't even inspect the parts to ensure they aren't defective before they ship them to customers....

This review isn't about my local store, it is for the advance auto customer support team and online experience. I am giving the review a two because i like the layout and ease of the website. Also...