911 Dispatch Center

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Website
2400 Washington Ave
Newport News, VA 23607
+1 (757) 247-2500
https://www.nnva.gov

The Newport News Public Safety Communications Division provides essential public access to emergency services, including police, fire, and emergency medical services. Accredited by the Virginia Office of Emergency Medical Services, the division ensures that all communications personnel are certified as emergency medical dispatchers, completing ongoing training to maintain high standards of service.

In addition to its emergency medical dispatch accreditation, the division has been recognized by the National Center for Missing and Exploited Children for its commitment to best practices in handling cases of missing and sexually exploited children. The agency also participates in the CALEA Public Safety Communications Accreditation Program, demonstrating its dedication to excellence in public safety communications through systematic review and assessment of its operations.

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