Well...United is number 3 on the global list of airlines with the lowest approval rating. I am happy to be in the minority who flys it a lot and has had pretty consistent and good trips.
Sunil R.
10/21/2025
(51)
Well...United is number 3 on the global list of airlines with the lowest approval rating. I am happy to be in the minority who flys it a lot and has had pretty consistent and good trips.
Booked a first class ticket one way to LAX. Showed up 40 minutes before boarding time. They wouldn't let me check in because "I didn't check in 45 minutes before". They wouldn't let me check in...
This was a major fail other than a gate agent who saved the day for me----somewhat. The folks at United's online services couldn't come up with a straight answer. I was supposed to be going from...
SCAM - Extorts your credit card info when you check in, even if you are not buying anything.
No issues arriving or departing. Staff and gate agents were all friendly. Check in was quick and the gate area was large with plenty of seating.