T-Mobile

Great customer service. We went in to buy a phone. We had lots of questions and were given great answers and the time we needed to make our decision. All plans, options, etc. were thoroughly...

Manager lied to me about my device's trade-in eligibility. Felt like he wanted me out the door so he could go back to what he was doing. Went to the Midvale store and completed my trade in 5 minutes.

Worst customer service ever! We were the only ones in the store and he kept answering the phone instead of helping us with new phone lines. I want a manager to reach out to me. He complained that...

Consistently horrible, horrible service. Completely understaffed, and each staff memeber hates their jobs. Today I waited 45 minutes have 2 simple questions answered and instead, they helped an...

Terrible customer service! Went in to get my wife's new iPhone activated. We were told we could have just done it over the phone and they were thoroughly annoyed that we came in. They had a...