Nobody likes finding an unauthorized charge on their account. Working with SSFCU's Faud department was easy. But going into the weekend and having a hold placed on my debit card, was a major...
Security Service Federal Credit Union
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My Wife received a letter dated August 6,2025 saying she is overdrawn since 7-7-2025;which is July she is over drawn but she did it to help cushion problem I had with my stolen debit card so there...
Customer Service that is sorely lacking. Both in person and over the phone. I have been hung up on, treated like I don't know what is going on, and I feel lied to and purposely misled. I would not...

If I could give them negative stars I would. I had a car loan with SSFCU and back when Covid started we both lost our jobs. They had a deferral program so we did it so we could skip a few months...
Jake, the new manager at this branch doesn't even try to work with you. He puts your check on hold for a week and doesn't release anything to you the day it's deposited aside from $200! I miss the...