Pretzelmaker

The pretzels are great. The staff was downright hostile. I have been in customer service my whole life, both in food service, the retail industry (currently) and as as a graphic designer, (where...

Ugh. This is probably some of the worst customer service I've ever received. It's a given that you buy a pretzel when going to the mall. It's just part of the shopping experience, right? I love...

I ordered pretzel bites and the ones they gave me were HUGE and I probably only had about 5 in the cup when I asked for a regular. Not only was that annoying, but the nacho cheese was OLD. Like, I...

Terrible service, they don't care about customers, and act put out when you ask them questions. Food is ok.

Employees were bothered that we were there and the pretzels were ice cold and so was the cheese.