I FOUND THE SECRET! Ask to be Transferred to Claims! Optum Bank starts you in an off shore call center where English is a second language and all they can do is follow a script. They ask for a...
Optum Bank
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Optum Financial is denying several of my medical claims/payments I made using my HFA card and suspended the use of my HFA debit card claiming they need additional documentation, which I have...
Absolutley the worst financial services company in forty years. Website unavailable for over a week. No access to accounts, no email updates from Optum, totally in the dark to access our health...
Had an HSA with them for 4 years. Every time I had a question, I would get a different answer. Was told I could do a wire transfer from my account, but they don't actually do wire transfers. So, I...
Absolutely horrible, customer service never has an actual answer and are not very helpful at all. They constantly refer you back to the app or website which are both consistently have issues. My...
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