Medway Medical

Set an appt for maintenance on my 2 units for Monday (6/16/25) for the afternoon. As of Monday- NO phone call to confirm appt -- No phone call to set time -- No phone call to cancel -- I tried...

This was the most hostile interaction I have experienced in decades. Erin and Inga constantly interrupted me, yelled at me, and hung up on me. They blamed the doctor and would not acknowledge the...

If they route you to the call center in India you're done. They will screw everything up. When I'm able to actually get through to the local office, they're generally speaking great. But the...

I honestly don't understand why they have such low ratings. I have always had a great experience interacting with this company. I am assuming that because the majority of the clientele is...

Excellent service. They spent the time with me a newcomer that I needed. Their entire staff is professional and courteous.