Ivinex
Ivinex, based in Bountiful, UT, offers a Unified User Experience (UUE) solution that streamlines contact center operations by providing agents with a customizable view on one screen, eliminating the need for multiple apps and screens. Their CX Orchestration technology empowers agents to focus on high-value tasks, ensuring more productive interactions with customers.
With a strong commitment to data security and regulatory compliance, Ivinex holds SOC 2 Type II certification and AWS FTR approval for their UUE product. By partnering with industry-leading dialers and offering guided ticketing and scripting tools, Ivinex helps businesses enhance customer engagement and optimize outbound sales campaigns with ease and versatility.
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