Zales Outlet

Can't say enough good things about the folks here, I worked with Justice and he immediately acknowledged me walking in, walked me through different items and helped me find what I liked, it came...

It took me a while to decide to even waste my time writing this review because I know nothing will come of it , hopefully the right people will see it and decide not to shop here or hold them...

Terrible customer service. Woman was rude over the phone and lost a possible customer. I don't trust any establishment that does not treat potential customers with care.

Went in and there weren't many workers. Waited ... bot sure ...10-15 minutes probably. It felt like more. Someone did acknowledge our presence and thanked us for waiting. We needed a re-sizing...

Due to covid I have been shopping more online than usual(I'm sure everyone is doing the same). So I made the mistake on purchasing a bridal ring at Zales.com, I was upset about the whole online...