Zales Outlet

I went into zales to get my mothers ring resized. The customer service rep was very helpful she told me the best route to go because it was purchased without the warranty. She checked to see if I...

Really poor customer service, lacking class & culture. We made it a point to visit all the jewelers in the area, in search of the perfect wedding bands. This was one of our stops last Saturday...

Whoever the manager is there is absolutely rude and seems irritated about everything. Took my ring in to get repaired and was following the progress via the email that was sent. It said it was...

Everyone was absolutely helpful! They told me to look out for an email so that's what I did! It took two weeks to get it fixed and I'm happy with the way my ring turned out!

The 1st intial conversation with m Madison was great. She entertained me with typing item #s in that i was intrested in while browsing through the page. Once i made it in she was even sweeter. She...