Yikes, the previous reviews for Zales are pretty telling. My experiences have definitely not been of that caliber, so hopefully my perspective helps some. Ambience/Vibe - [ 4/5 ] - Nice place...
Zales Jewelers
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Never acknowledged me, but greeted and helped multiple people who entered after me. No point in doing business with people like that.
I recently had a more than disappointing experience with Zales. The quality of their products is subpar, and their customer service is even worse. I purchased a ring that broke two separate...
My husband purchased a beautiful unique anniversary ring for me in 2021 along with the warranty. The 1/2 carat diamond fell out along with the surrounding setting/diamonds on April 21. They...
Slow service. Shipped my item to wrong store. Had to call store and talk to manager to get sent to right store. Long waits, had to come back to store after waiting an hour.
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