Tiffany D.
12/2/2022
My husband and I bought our wedding bands here. Long story short, they had major miscommunications among their staff and with us, and we will not be coming back to the store or recommending sales...
Zales
(5)
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2901 N Capital of Texas Hwy
Austin, TX 78746
Zales is a notable jewelry retailer with a wide variety of offerings, including engagement rings, necklaces, earrings, bracelets, and watches. With locations across the United States, including 77 stores in Texas alone, Zales provides an array of styles to cater to diverse tastes and occasions.
The company also features a Style Studio, allowing customers to create their own unique jewelry pieces, as well as a selection of gift ideas and seasonal sales. Zales aims to assist customers in celebrating special moments with high-quality, stylish jewelry.
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Reviews
1.55 reviews
Nichole O.
5/29/2025
If Gabby is working, you are in luck & she knows her stuff. The 3 employees working 5/28/25 around 1pm were AWFUL, rude & apparently can't be bothered by customers. The curly blonde hair, pony...
La Sean D.
6/7/2025
This location at the mall is not one that you want to go to. The lady(Lonnie)that's running it is horrible. We waited 20 minutes to pick up a repair. When we first came she was really rude to one...
Miriam B.
8/6/2020
Terrible customer service. I stopped by this evening to make a return, and they had literally just closed (at 6 pm, meanwhile their hours are listed online as open till 7 pm!) but there were still...
N A.
2/6/2022
Well looks like they still hold up to the ladies review from a year ago. I went in yesterday and I was browsing at rings for my partner. The guy who assisted me was just sloppy. I was looking at...
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