Zacoustic
Zacoustic Inc., based in Austin, Texas, is a pioneering company that specializes in enhancing customer experience through human-generated predictions and advanced data analytics. Their flagship product, the Jibe Data Stream, empowers organizations to improve customer interactions and optimize their Customer Experience Management systems by leveraging actionable insights derived from agent-generated survey outcomes.
With solutions like JibeIQ and a focus on quality assurance, Zacoustic transforms the way companies train and develop their teams, leading to substantial improvements in efficiency and customer satisfaction. Trusted by top brands, their innovative approach integrates seamlessly into existing systems, helping businesses unlock the full potential of their customer experience strategies.
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