Judith H.
9/26/2025
After reading my review about my negative experience with West Elm Customer Service, a West Elm representative, Suzanne, reached out to me and said of course they would replace the defective lamp,...
west elm
$$$
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7401 Windrose Ave Ste Suited
Plano, TX 75024
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
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Reviews
3.032 reviews
Jessica N.
10/29/2024
Long overdue review for West Elm! Most of our furniture is from this company, and I've been meaning to write a review since everyone always compliments our pieces. Our Lauren couch is truly a work...
Jerry M.
4/2/2025
My wife and I bought several pieces at West Elm in Plano. Penny was fabulous, helping us find the right pieces and fabric for each item. Highly recommend this store for value and customer service!!
Jennifer L.
10/16/2025
Wow. Where to begin. I ordered a headboard from west elm in February. I tried to cancel the order about three months after I ordered it because it seemed to be taking so long. When I called to...
Kasey D.
7/3/2024
Been buying stuff here for while until today I put a side table on hold and came right before the one hour period and the lady sold it to one of her friends bad costumer service
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