west elm

After looking online, I knew the two items I wanted to order. Since I was having dinner at the Pearl, I decided to stop in the store and see if they had the items. Unfortunately, they didn't....

Awful customer service. Avoid this location at all cost and take your $ somewhere else! "Manager" on duty offered no solutions and was no help. Even too lazy to walk over to a mirror to check the...

Store was neat and organized! There were 2 employees - Ray and Jayshona (not sure I spelled right?) and they were both friendly and helpful.

Awful customer service. I was looking for a new desk and they didn't have what I saw online so I asked about it. The woman mentions another collection and walks away like she is going to show it...

If their customer service is any indication of their shipping time and quality of their goods, I have little hope that this review will be updated for the better. My husband and I went to the...