Upon arrival at the hotel, I was greeted be James, the parking attendant. He was so kind and helpful. I love my car and he assured me it would be well taken care of. I truly appreciate his...
W Austin
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W Austin: A Clinic in How to Alienate Guests The W Austin is proof that a hotel can get almost everything technically right--nice lobby, efficient valet, slick branding--and still fail so...
I've stayed at many W hotels over the years and generally enjoy the brand, but my recent stay at the W Austin was disappointing from start to finish. When I first checked in, I had dinner plans...
I stay in Austin most weeks usually in the Marriott or Otis but decided to try the W this time! It was okay but I won't return as there was nothing I cared for on the property besides the nice...
Loved this hotel. They just finished a remodel in October of '24 and were still doing some construction in the lobby as of December. Still the room was really great. The style of everything was on...
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