Kevin G.
5/23/2025
Waiting on the rep who left her work phone at home. She was able to call some one at her house and gave them the password over the phone for all to hear. I was able to get all my work done that...
Verizon
$$
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2309 E Central Texas Expy Ste 400
Killeen, TX 76543
Visit our store at Killeen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.522 reviewsStacey F.
11/14/2024
Horrible customer service, the man that was in store today 11/14/24 had an attitude, was not helpful in anyway. Acted like he could not be bothered. Verizon needs to train their employees better.
Jon B.
10/25/2020
Absolutely horrible service. Rodney the tech support individual was extremely rude and not professional at all. I had issues with my phone and came to this store to fix my phone, but left only...
Marilyn S.
10/1/2021
The person assigned to "helping" me was the laziest sob I have ever encountered. First off me and 2 other people walk in followed by another. There was 1, yes 1 person at the desk. She said...
Ann R.
7/15/2021
The staff here was so kind and courteous !!! Both on the day when I had to come in to report I had lost my phone in the lake. Laetitia helped me process my claim and pick out new cover. I...
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