USAA

Dear USAA, My name is Corporal Heather Souza-Rodriguez, and I am writing this letter on behalf of Laverne Rembert and myself regarding our homeowner's insurance claim. As a disabled veteran who...

Hello Corporate I am a 12 year member and the last 2 years customer services has gone down the drain!! My account was closed and should in error and should not have been. No one called me, they...

USAA should be ashamed of the level of service they provide for military members and their families. Expect to receive no resolution or the same explanations as you are transferred from customer...

The worst customer services on the planet, not one person that answers the phone has any idea what is happening. Two months of phone calls, transfers and LONG one hour plus wait times and no...