Folks on the phone are honest it seems though a bit rude and certainly not focused on maintaining a positive repour with customers. Also seems they have a pretty good inventory of rental trucks...
U-Haul Moving & Storage of Katy at Grand Parkway North
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Came here to pick up a truck the process was fine but the service wise, it was a bit of lack of friendliness. Straight face all the time but we got a key for it after awhile of processing and...
Worst experience in renting from U-Haul. Toxic environment. Employees screaming at customers. Yelled at a handicapped person to get out and move his truck. Never never never NEVER again....
The woman employee with the pink hair has the worst customer service. This the second time I've had to deal with her. Not only is she extremely unprofessional, she's loud, she has some kind of...
i was screwed on my rental! due to this, the movers i also booked through u-haul didn't have enough notice of the change in schedule, so i was charged for 3 hours of movers for a load and unload,...
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