TxTag

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(522)

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12719 Burnet Rd
Austin, TX 78727

TxTag is a toll collection system operating in Texas, facilitating seamless travel on toll roads across the state, as well as in Kansas and Oklahoma. The service provides users with a convenient way to manage their toll payments and account information, ensuring efficient transit through participating toll facilities.

As of November 2024, customer service for TxTag accounts has transitioned to the Harris County Toll Road Authority (HCTRA), which now oversees toll transactions in the Austin and Houston regions. TxTag continues to collect outstanding tolls incurred before this transition, while users are advised to be cautious of phishing scams related to toll charges.

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Reviews

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1.0522 reviews
Photo of Heather B.
Heather B.
11/8/2025

The best time to come here, apparently, is Saturday morning because I always go then and have a good experience. Today I was greeted by an employee who got specific details of my needs, noting...

Photo of Ruben C.
Ruben C.
7/27/2024

Dumb. Can't even pay on their website or by phone. So much for technology-got the same error on my phone or laptop when trying to pay online. I guess your only options are by mail cause I even...

Photo of LaTonya M.
LaTonya M.
4/21/2025

Horrible. They send you bills for tows that belong to other people. Then because they send it to your address they try to suspend your license and revoke you from using the toll. I have called for...

Jonathan W.
6/16/2025

Horrible customer service. You know it's not going to be pleasant when they have a security guard posted in the lobby. Their ipad was broken so you couldn't sign in. Employees were rude. I hope to...

Oopsie P.
11/11/2024

customer service SUCKS! I dont know what qualifications people need to meet to get this job, but they are RUDE, DUMB, LOW LEVELED PEOPLE. When people are working from their living rooms, YOU CAN...

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