Heather B.
8/3/2025
I'm still very happy with my credit union. Experiences with tellers inside are always positive and my experiences in the drive-thru are efficient with friendly tellers. I'm also happy with the...
TruWest Credit Union - Howard Lane
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(32)
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13609 N Interstate 35 Bldg 4
Austin, TX 78753
TruWest Credit Union is a cooperative providing trusted financial solutions and services, so members can achieve their goals. We offer our members, employees & communities with a lifetime of quality financial services and culture of caring since 1952. With 12 branch locations – this location in Austin, Texas provides anything from mortgage products, and rewards checking, to your top of the line online banking. When you become a member of TruWest Credit Union, you become a part-owner of the company, with a voice to help drive our decisions. Because we are a cooperative, we care about you, your family, your finances & your future. That is why we aim to deliver financial services that meet your needs, and to do so with a smile. Visit us today!
Reviews
3.532 reviewsCarol T.
2/18/2025
Rude customer service- he asked for my entire social security number- I said 'no' - you guys called me - maybe this is a scam? Employee became belligerent in my opinion - I asked for supervisor-...
Scott S.
7/20/2022
Opened a CD and they marked my account dormant and took $52K from me one month before the CD matured. Told me it was sent to the state as unclaimed property, but the state has no record. Looks...
athena l.
7/23/2019
We signed a mortgage with TruWest in December. In February, we noticed that our payments were being applied mostly to interest, not principal. We spoke with TruWest representatives on two...
Matthew L.
3/4/2019
Every one is always so professional and friendly. I've always been greeted with a smile. They camue customer service and it really shows. Love these guys!
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