The Shade Store

Buyer beware. Their customer service is atrocious. The store finally fixed our issue but only after we contested the charge. You should not have to contest a charge when you spend $2k on a pair of...

Still awaiting Shade Store's refund on a product that was never (and will never be) rendered as a result of Shade Store's own process issue. I asked for an ETA for the refund and the answer is "I...

Worse customer service, stay away!! I had blinds installed in early May 2024. When they came to install several blinds and valances were missing for some reason. They came back out a couple of...

Worst customer service ever! Took 4 months and 3 installation dates to 'complete' a shade order. They tell you they can make the shades in 7 days but they don't tell you they have a 6 week lag...

I recently bought a new home in the area with custom roller shades, and was looking for some solutions for light coming in through the windows in my master bedroom. There is about an 1/4 inch of...