Noah B.
11/21/2024
Scott helped us through a mixup with an order, and even provided a refund in addition to a replacement when the correct size took some time to return in-stock. Thanks Scott!
The Dog Outdoors
Closed
(15)
9301 Highway 290 W Unit 101
Austin, TX 78736
The Dog Outdoors, a family-owned business since 2007, specializes in high-quality active dog gear designed for a variety of outdoor activities. Their extensive product range includes everything from waterproof dog collars and padded harnesses to life vests and travel gear, ensuring that pets are well-equipped for any adventure.
With a focus on customer satisfaction, The Dog Outdoors offers decision guides, staff picks, and a selection of discounted and clearance items to cater to diverse needs. Committed to quality, many products are made in the USA and designed to withstand rugged outdoor conditions, providing both safety and comfort for dogs of all sizes.
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Reviews
3.515 reviews
Chipper J.
9/24/2024
Would give them zero if I could. ZERO customer service; even trying to take into consideration their 'small family business' status, they should get back to you AT SOME POINT....
Jamie M.
1/31/2025
A year ago I placed an order, I received part of it fairly quickly. Great, but the most important part of it wasn't there. As time went on I sent several emails and tried calling about the rest...
Sharon P.
12/22/2022
This is an updated review. While I was initially unsatisfied with the customer service, Scott finally sent the dog coat and provided me with a significant discount which I appreciated.
Daniel R.
12/24/2022
I have two dogs that I have had to walk separately with my Walk Dog bike attachment and I can't thank Scott enough for sending me a double-side jaw clamp so that I can now walk both dogs together....
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