Elle W.
7/26/2025
Mitchell was amazing and stayed patient with me and my family for hours while we asked so many questions. Highly recommend! Super friendly and funny.
T-Mobile Experience Store
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(11)
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9901 N Capital of Texas Hwy Ste 215
Austin, TX 78759
T-Mobile Experience Store in Austin, TX, offers an extensive selection of mobile plans and devices, including unlimited phone plans, tablets, smartwatches, and accessories. The store emphasizes customer benefits such as TV streaming, travel perks, and the innovative T-Satellite service, ensuring connectivity in remote areas.
With their new Experience Beyond plan, T-Mobile provides attractive incentives for customers switching from other carriers, including significant phone payoff offers and the option to get a new iPhone 16. The store showcases the best network performance as recognized by Ookla Speedtest, enhancing user experience with comprehensive support and a commitment to customer satisfaction.
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Reviews
3.011 reviews
Alan H.
2/9/2025
This place gets busy on the weekend. We came here to upgrade my wife's iPhone and almost literally everyone was upgrading to iPhones as well. It is nice this is a corporate location so the...
Joel D.
2/9/2025
My 15-month-old Samsung Z-Flip 5 display died a week ago. I tried to get assistance at the T-Mobile store in Hancock Center; they were very unhelpful; all they could tell me is that I should've...
LaRon E.
12/19/2022
The customer service here is horrendous it sucks . I have a Samsung Galaxy Z fo 3 phones which has air bubbles on the protector screand I also have insurance on my phone needless to say this phone...
Azaan J.
1/16/2025
Great experience, got me set up and made sure my new home WiFi was working before I walked out. Associates were extremely patient even though I came in just an hour before they closed and never...
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